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US DOT:3787935
(844) 800-5167
[email protected]
https://thebeststatetostatemovers.com/
1300 NW 17th Ave Suite 263 Delray Beach, FL 33445The Best State to State Movers is the company you can turn to for a smooth and simple relocation, whether it is just down the street or across the country. Our teams can get your belongings where they need to be is a safe and secure way with unbeatable rates.
We make sure to constantly raise the bar on our services, and not only meet, but exceed the expectations of our customers. After all, our job is not just to transport your belongings from one place to another, but to make the process of relocation as easy and stress-free as possible.
Our moving crews consist of professional individuals that have undergone extensive training and are committed to upholding The Best State to State Movers’ reputation of professionalism, diligence and excellence.
Apart from relocation services, we also offer full packing services, all with the goal of ensuring you don’t have to do so much as lift a finger during your relocation process. The Best State to State Movers steps forth with some of the most competitive pricing, while making our rates realistic, as it is not our goal to cut down on quality, but rather ensure your move goes safely and smoothly. Reach out to The Best State to State Movers today and schedule your move!
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We had a horrible experience with this company. I was initially told the move would cost $2600. I paid $900 deposit. Three days before the move, I sent pictures of my furniture and they said my bed frames were bigger than average and asked for an additional payment of $1300 deposit. I was told explicitly that the total move would not exceed $4100. On the day of the move, the actual movers said the $2200 I had already paid was only administrative fees and it would cost me an additional $5000 to move the furniture. We ended up leaving our couch and recliner to bring the price down to $5400 total. This price was to move two queen beds and mattresses and a small table with 2 stools and a couple of boxes. The movers only received $3200 while the company kept $2200 in administrative fees. This was very deceptive. The company completely misrepresented the cost of the move. I would not recommend anyone to use this company. I wish I had done more research and read others reviews before using them.
I highly recommended avoiding this company at all cost. I first talked with Nick Sloan (representative) who did my initial quote. While going over my quote, I was explaining all that we needed to move. He then told me that we was going to give a general quote which would not include all of the items I listed, but assured me that my price would not change when the Quality Assurance rep would call to go over everything I would be moving. Nick also said I had 30 minutes (roughly) to get the contract signed or I would not get locked in at the low price. So I signed. a few days before my family and I needed to move, I received a phone call from David Buckley (quality assurance rep), he immediately had concerns about what I was moving when looking at the quote and seeing only a few items listed, knowing it was a 3 bedroom, kitchen, dinning, and living room that was all being moved. I let him know that Nick told me that David would "fill in the blanks" at "no cost." Which to my surprises, David informed me that was not the case. My only options were to move 1 bedroom, pay triple the amount, or cancel. Sadly, I had no choice but to cancel. However, this all took place 72 hours after the quote was done. therefore, according to their policy, I could not get my $1,300 deposit refunded. I made several phone calls and sent a couple emails, and got no reply. Multiply phone calls were ignored. Finally, on 08/29/22 ( two months later) I got ahold of a rep who said he would escalate the issue and that I would hear back within 48 hours.. well, that never happened. a week later 09/06/22 I called and spoke with Dylan Johnson (customer service manager). He was very rude and was insulting me left and right. He said over and over how he "had the truth" and yet as he would explain the my situation, he would get the details wrong. I let him know that it was unfair that Nick Sloan could provide false information and yet I would be the one getting screwed. Dylan said there was nothing they could do. I then asked (purposely) if their representatives could say whatever they wanted to get the customer to sign, even If what they said was a lie. Dylan's response was, "they can say whatever they want, if you sign the contract, it's on you." He then admitted that the representatives have no accountability and can say whatever they want to get a customer to sign. So, with all of that being said, avoid this company. Also, Dylan informed me that if I wanted to file a complaint against him, it had to be with him. There is no one else to take the complaint. This place is very sketchy. stay away!
Advance paid, movers never showed, deposit apparently impossible to get back. It's a scam
***WARNING BEWARE***These people are the biggest liars and manipulators you will ever come into contact with, they screwed me and my husband out of 1700 dollars and never showed up on their allotted move out day, no call no help from customer service once the down payment was taken please please don’t allow them to scam you!
THIS COMPANY WAS SUPPOSED TO BE HERE TO MOVE US FRIDAY MORNING, AFTER TAKING A $3000 DEPOSIT THEY DIDNT SHOW UP AND WONT ANSWER OUR PHONE CALLS. BEWARE THEY ARE A RIP OFF AND A COMPLETE SCAM!!!!
